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I have been using Darlings Downunder on and off for the last 12yrs. Every time I have used them, it’s been absolutely awesome! The service, the replies, the quick postage, everything. Super helpful when you’re unsure as well. Can’t thank them enough!
Kirra, June 2020
Just wanted to say thank you for the wonderful service my mum and I received at your store yesterday. From the moment we entered we were treated to such wonderful care and couldn't be happier with the information given on all the products to help make our purchase decisions easy. (perfect for any first time mum with lots of questions) Will be highly recommending and can't wait to receive the rest of my littles in the mail. Thank You!
Chelsea, July 2018
What a relief there are real people on the other end of this company! It is the first time ordering from you and I am already impressed.
Kathryn, January 2018
I ordered a large wet bag back in May and through no fault of Darlings Downunder, the delivery people safedropped my parcel to the wrong house. After extensive inquiries with the post office (to which I'm still waiting) I ordered a smaller bag to suffice in the meantime. Fiona was lovely! She helped with the inquiry to Australia Post about the lost item and upon learning they were still being unhelpful, she offered to replace the wetbag as well as send me the new one I ordered! Through no fault of their own and at their own expense. I can't recommend them highly enough. Baby is due any day now and it's one less thing I now have to stress about.
Danielle, September 2017
It worked!! Your advice definitely worked. Olivia's nappy doesn't leak anymore. Thank you so much for your help which didn't only resolve my problem, but saved me money. I will always buy my supplies from your website in support of the great work you do.
Tina, December 2016
I just want to say thankyou for your great customer service. This was my second order from you and it came in less than 24 hours!!! Wow! So impressed. Keep up the great business ethics :)
Pauline, August 2016
Darlings would have to be the best nappy providers in the country. The services is simply exceptional. I have asked numerous questions, that are always answered with patience, and are always answered thoroughly. Fiona and Catherine give such detailed responses that really help me figure out the best nappy etc for my needs. I keep coming back to them to purchase nappies simply because of the exceptional quality of service as well as quality and range of products. Thank you so much!
Anne, July 2016
I just wanted to send you a quick note to say thank you! The nappies arrived yesterday, and I am super pleased with them (we'll see how I feel after washing half a dozen of them covered in poop). Thank you again for all your help!
Emily, May 2016
Great range of products and fantastic customer service. I bought woollen covers to go over night nappies. I had a little trouble getting the right size as the night nappies I already had were so bulky but it was no trouble at all to return them and get the larger size. Super quick delivery each time. Highly recommended, I would certainly buy from here again. Thank you.
Esther, July 2015
Thanks so much for the excellent service and quick delivery. Your range of products is unbeatable and I'm so happy to have found a one-stop-shop for all my cloth nappying needs!
Katie, June 2015
My nappies have arrived! So surprised at how quickly they were sent. Thanks so much!
Kristin, February 2015
Thanks for the great service; I always love shopping with you guys!
Rhea, February 2015
Have been so happy with the service from Darlings Downunder. I have now placed a few separate orders with them, each proceeded by a few questions on different products which they have promptly responded to and been more than helpful. All my orders have been sent and received promptly and when one item was delayed they let me know straight away and kept me updated on when it would arrive. 5 star customer service as far as I am concerned. Thanks :)
E. D'Arcy, October 2014
I haven't even received my nappies yet but I have been beyond happy with the service Fiona and the team have provided. Darlings Downunder provide magnificent comprehensive service!
Amanda, September 2014
I was very excited last night to arrive home from work to find my parcel from you and I just wanted to quickly email to say thankyou for such a wonderful and prompt service! The little flats and covers are just gorgeous and i can't wait to put them to use when my baby is due in a few weeks. So thankyou again for providing such a great service and I can't wait to do a bit more shopping with you in the very near future!!
Carla, August 2014
Just letting you know I received the Grovia hybrid nappies today, they are so neat!! Awesome colours and so happy with the service from you guys.
Brooke, June 2014
Received my order today, excellent and quick delivery, happy with products. Thanks you :)
Branka, May 2014
You ladies are just brilliant. Your products, service, communication and professionalism are great! I have told so many mums and dads about you. Thanks a bunch!
Alison, February 2014
Parcel arrived today - thank you for the fast delivery, great service!
Alison, November 2013
Received and absolutely love the nappies, thanks so much!
Leah, November 2013
Dealing with you guys has been a pleasure. Great prices, absolutely great service and communication. We recommend you guys to everybody we meet!
David, October 2013
Thank you so very much for everything - this has been the best customer service I've ever experienced. Looking forward to getting the stash!
Gabrielle, August 2013
Wow Thank you! As always impeccable service I wouldn't hesitate to recommend you to everyone :) Have a lovely weekend!
Melissa, August 2013
Thank you so so much for the prompt, reliable and efficient service - order placed Wednesday morning arrived today! It's wonderful to find a local business such as yours. Not to mention the fabulous range in your newborn starter kit - they are all adorable! :-) We can't wait to start trying the different styles out on our little bub when they arrive in the next few weeks. Thank you!
Jessica, April 2013
Wouldn't hesitate to recommend your website to anyone - great customer service!
Rachel, March 2013
Super super impressed!! I placed an order on Tuesday and got to open my first ever package of gorgeous nappies today!! Thanks so much for super fast and efficient service! One happy customer! :-)
Heidi, March 2013
Can I just say that you guys have the most awesome customer service around !!! My favorite Nappy Shop, by far :>
Tanja, March 2013
Thanks Catherine you have given me the best service I've ever received shopping online :D
Peta, February 2013
I just wanted to let you know that my package arrived this morning. Thanks for your help and the fast delivery! I'm looking forward to pre-washing the nappies and awaiting out little ones arrival so I can use them!
Charity, November 2012
Thank you so much for your great service. I loved the Wet Bag much appreciated. I look forward to continuing shopping from you for other nappy products and highlighting Darlings Downunder to friends & family for gifts and for themselves.
Rachel, October 2012
I love shopping with Darlings Downunder. Your products and services are excellent.
Jennifer, July 2012
Thank you for such a hasty reply, it is so lovely dealing with you and purchasing from Darlings Downunder. Thank you so much for your assistance.
Emma, June 2012
Wow! Thanks very much for the amazing service and quick response to my initial query. I'll definitely come back again for other nappy goods and recommend you to anyone I know!
Emily, January 2012
Hi, Just wanted to say how impressed I was by your excellent, convenient service and fast delivery. When our baby arrives, I will definitely order more products through your website, and I have been recommending you to friends. Many thanks.
Nicole, November 2011
Dear Ladies, I received the nappies and I just want to thank you for the prompt service and excellent products! I am very excited about using the cloth nappies. I would definitely recommend your company to friends. Thanks again.
Melissa, July 2011
Just wanted to say thank you for the super fast delivery of my order, and for your very helpful and timely response to my email inquiry. It makes online shopping a pleasant experience and I'll be certain to visit your website again for future orders.
Gemma, May 2011
I just wanted to thank you for your prompt response to my queries; it gave me confidence to go ahead with buying online from your shop...I placed my order on Tuesday morning, it was packaged and despatched by Tuesday afternoon, and I received my first fluffy mail on Thursday, all through regular postage! I can't wait to try them out as a mum-to-be, expecting our firstborn in December this year. Thanks for making this online shopping experience so pleasant for me - with your great customer service, super-quick postage and really lovely products!
Ai Shin, August 2010